If you have questions or concerns regarding this statement, you should contact us on email@example.com
The purpose of this statement is to inform you as to:
Zoom Property may change this policy from time to time.
If so, any such changes will be posted on this page, so that Zoom Property may keep its users informed of its information collection practices.
Accordingly, we recommend that you consult this page frequently so that you are aware of our latest policy.
You can update your profile information at any time by clicking on the ‘Sign in’ link in the navigation menu and logging in.
When a user registers with Zoom Property or makes a real estate enquiry we may ask for the following information:
Your full name
Real estate property enquiries made
Registering and setting up a user profile on Zoom Property is not mandatory. Information provided may be used to improve the quality of the experience and provide relevant information.
Users are able to add and update personal details and preferences, set up email alerts and save properties and property searches.
We may also ask you for information when you make an enquiry or you report a problem with our site. If you contact us, we may keep a record of that correspondence.
When a real estate agent or brokerage registers with Zoom Property we may ask for the following information:
Your full name
Nationality & Language
Real estate property enquiries received
Credit card and billing details
Registering and setting up a user profile on Zoom Property is required to allow for the listing of properties on Zoom Property. Agents and brokerages are able to add details and edit and update profile information.
We may also ask you for information when you make an enquiry of it you report a problem with our site. If you contact us, we may keep a record of that correspondence.
We do not sell or intend to share any of our user’s personal details to third parties, excluding instances listed in this section.
We share some data with the following third parties in order for us to carry out our business, deliver a good user experience and continue to improve our business. As our service evolves we may additional services to this list.
Google Analytics, Search and Display
We use Google Analytics to track anonymous data about our website and service usage. We also use Google advertising platforms to serve ads to prospective anonymised users and track performance. Google collects data via a cookie on our website.
We use this service to help track anonymous data relating to impressions and clicks for our online display advertising banners
When a support ticket or customer service request is left on Zoom Property the data provided is managed and shared with Zendesk
PayTabs is a payment processor who securely store and manage our online transactions. We will send them all information relating to payment details.
Mailchimp & SendGrid
We use Mailchimp and SendGrid to send newsletters and emails to our customer database. We send both platforms the information then need to send these communications.
Facebook, Instagram & Twitter
We use social channels to feed information to followers and fans and where permission is granted for multiple format targeting and re-targeting campaigns. The social channels target their own users but we provide anonymised cookie data for remarketing and targeting purposes.
In the future and from time to time we may provide data to third parties not listed above. This data will be anonymised meaning individuals cannot be identified.
Additional reasons why we may share user data include:
As part of our normal business practice we use the third parties listed above to help us advertise and promote our services to prospective new and existing users using your anonymised data. This is a critical part of the running of our business so you cannot opt out of this activity if you wish to use Zoom Property.
We may also use your email address and data collected to provide information to you, such as to notifications when our site changes, newsletters, emails that you request, or to personalise the site in accordance with your requests.
We will provide you with directions in all emails and newsletters on how to be taken off our newsletter list this will usually be a link directing you to our website allowing you to change your notification settings, but you can also send us an email to firstname.lastname@example.org to let us know if you wish to change the notifications you receive.
We may also use your data, to provide you with information about goods and services which may be of interest to you and we may contact you by electronic means (e-mail or SMS).
If you do not want us to send you newsletters, you can unsubscribe in the Settings in your Profile or via the email.
We may on occasion and where you have not opted out, email offers to you of products and services in conjunction with our partners.
In addition to the uses described above we will also use information held about you in the following ways:
All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We keep your data for as long as it is deemed necessary to uphold our obligations to deliver a better experience for users, meet regulations, for auditing purposes and to prevent fraud. We may keep some information even if you have requested for your profile to be removed.
You have the right to be informed about how we use and store your information, the right to access the personal information we store about you, the right to request the correction of inaccurate information and the right to opt out of non critical communications.
You also have the ‘right to be forgotten’ and request the deletion of any personally identifiable information. To make this request please email email@example.com
You can access and update your contact information by emailing hello@zoomproperty or by accessing your profile online. However, to the extent that such information is also stored in other databases, we cannot always ensure that such corrections or deletions will immediately reach the other databases.
We currently store a limited amount of cookies when browsing our site to allow us to offer you the best experience from us and allow us to learn and improve what we offer you on the site.
A cookie is a small text file which is used to differentiate yourself from other users each time you visit us. This information is stored on your hard drive, not on our site, and they do not hold any personally identifying information.
The cookies we use on ZoomProperty.com are as follows:
ci_cookie: This is used by our site to provide session specific information to our system
We use Google Analytics to view site usage statistics on the site which allows us to track site usage, understand visitor flow and help us improve the site.
This cookie allows Us to understand how you arrived at zoomproperty.com and monitor which of Our marketing tools are most effective.
We use PayTabs as our payment processor. This cookie is required to understand basket and checkout flow throughout the site.
We use logging aggregator Loggly to compile any error logs which are experienced on the site.
This cookie is used to understand the user state throughout the site and handle logged in user functions
In some cases, You will find third party cookies stored on your computer from one or more of our trusted partners detailed above in section 4.
We work with several advertising platforms that provide targeted advertising solutions. You can Your privacy settings for individual partners below including:
You may also find cookies stored on your computer which allows us to track your engagement with various campaigns provided by one of our trusted partners or affiliates programmes. These cookies are used to track success campaigns and do not store any personally identifiable information. If You would not like to be tracked for analytical purposes, you can disable sending of cookie data within Your browser.
In addition to using cookies, in some circumstances we may track or collect information about your activities on our site by the numeric address assigned to the computer you are using (your IP address) or by the URLs that you come from or leave to. This information is collected and shared with our partners in an aggregated, non-personally identifiable basis.
The Zoom Property website may contain links and references to other websites and organisations, including websites owned or operated by Zoom Property's advertisers/partners. Please note that different rules may apply to the collection, use or disclosure of your information by third party service providers or vendors or any other sites you encounter on the Internet (even if these sites are branded with our branding or framed by our site). We encourage you to investigate and ask questions before disclosing information to third parties and to read their privacy policies.
Although your privacy is very important to us, due to the existing legal and technical environment, we cannot fully ensure that your private communications and other personally identifiable information will not be disclosed to third parties. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, we can (and you authorise us to) disclose any information about you to private entities, law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate to investigate or resolve possible problems or inquiries.
We use industry standard efforts to safeguard the confidentiality of your personal identifiable information, such as firewalls and Secure Socket Layers where appropriate.
This Policy, as well as your access to the Website, is subject to and governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai without giving effect to conflicts of law principles thereof. Any dispute regarding this Policy or our handling of your Personal Information and General Information shall be subject to the exclusive jurisdiction of the Courts in Dubai.
Any further questions you have should be directed to firstname.lastname@example.org
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